Information Systems
Kenneth A. Hoffman, Director
Berrien County Courthouse
811 Port Street, St. Joseph, MI 49085
Phone: (269) 982-8604
Email: Ken Hoffman
Map & Driving Directions
Mission Statement: To use proven technology to satisfy our customers' needs for information and support.
The Information Systems Department services Berrien County residents by providing a stable, efficient computing environment to the various County Departments and agencies. The department is responsible for developing and maintaining information processing facilities and services for all County agencies and offices. The department also provides information processing services on a contract basis to all local units of government in the County.
Information Systems is divided into two major groups, Applications and Technology, who work as a team toward the common goal of meeting and exceeding the County's overall mission.
IS provides the following services:
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• Help Desk |
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• Network Administration |
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• Computer & Printer Maintenance/Repair |
• Server Management |
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• Application Development |
• Phone System Administration |
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• Application Enhancements/Support |
• Contract/Service Liason |
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• Training |
• Communications/Connectivity |
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• Software Selection |
• Security |
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• Equipment Recommendations and Purchases |
• Consumable Supplies |
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• Computer Operations Support |
• 24x7 Emergency Support |
2011 Goals & Objectives
Service and support has always been our primary objective, and that will continue to be the most important thing that we provide in the future. We will be finding new technologies to meet the growing need to do business in a more cost-effective and efficient manner. Our Top 5 Goals are:
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Mainframe elimination
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PC replacement/plan
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Internet (Access, WEB site, Social Networking)
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Disaster recovery
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Central hub for connectivity with State and local municipalities
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